December 5, 2014
Creating a kettle or providing boiled water? Service design for a more circular economy
Monday 19th January & Thursday 19th March 2015, 10am – 5pm, Fab Lab London.
With Rob Maslin and Mark Shayler
What exactly is service design, why do we need it and why is it particularly important for building a circular economy?
In these day-long workshops, the Great Recovery team will introduce the concept of service design and will cover its basic applications and benefits to business for a circular economy, taking participants through a design process with practical exercises. Using Innovate UK’s funded competitions (e.g. ‘recovering valuable materials from waste’ / ‘circular economy: business models’) as a reference point, we will explore the practicalities and challenges of designing services and systems that work for a 21st century world.
Workshop 1: Identifying opportunities: service design in a circular economy
Monday 19th January
In this first workshop participants will use design research tools to discover and define opportunities for ‘human-centred’ services. We will work in teams on three practical briefs, heading out at lunchtime to hunt for ‘real world’ insights. These will be brought back to the lab, and be used to understand and identify the opportunities for a service design approach in a circular economy.
Spaces are limited – sign up HERE to reserve yours place on Workshop 1
Workshop 2- Developing a service solution in a circular economy
Thursday 19th March
The second workshop will introduce the service development and delivery phase of the design process. We will discuss some of the tools and their benefits in creating services, before building on the insights from the first workshop in a practical exercise. Service solutions will be developed and we will think through how these might be delivered.
Spaces are limited – sign up HERE to reserve yours place on Workshop 2
Both workshops are free, with morning and afternoon refreshments provided, but you will be asked to pay for your own lunch.
